ECS Clerk (Canada) Full-Time in Charlottetown

Industry: Other POSITION SUMMARY The ECS clerk is responsible for all centre administrative tasks in the package centre. KEY ACCOUNTABILITIES Dealing with all telephone calls Handling customer complaints in a professional manner. Dealing with SLA concerns, PCA queries Providing customer counter cover Running reports for the centre, TTS report, Cares report and Apple report Cash handling, banking Meet set targets on a daily basis Responsible for any additional tasks given EDUCATION/WORK EXPERIENCE Fluency in En…

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